Join Our Team
Careers
Kulen Law Firm is a New York City immigration and business law practice that has helped investors, professionals, and families from around the world build their future in the United States since 2009. We are looking for dedicated professionals who want to grow with our team.
Our current openings are listed below. If you do not see a role that matches your background, you are still welcome to send us your resume and a short cover letter — we keep strong candidates in mind for future positions.
Current Openings
Turkish-Speaking Client Experience & Intake Coordinator
About the Role
We are seeking a Turkish-speaking, poised, empathetic, highly organized, and technologically proficient Client Intake & Experience Coordinator to serve as one of the first points of contact for prospective clients at our growing immigration law firm. The ideal candidate combines warmth and professionalism with strong attention to detail, organization, and follow-through. This role is responsible for creating an exceptional client experience from the initial inquiry through consultation and onboarding, while maintaining accurate intake information and coordinating closely with attorneys and the legal team.
Key Responsibilities
- Provide a professional, welcoming, and client-centered experience to prospective clients.
- Respond to inquiries by phone, email, and other communication channels with empathy and confidence.
- Conduct initial intake and gather relevant client and case information.
- Screen prospective clients and identify appropriate next steps.
- Schedule and coordinate attorney consultations and manage consultation calendars.
- Follow up consistently with prospective clients regarding consultations, documents, agreements, and next steps.
- Accurately enter and maintain client information in the firm's CRM and case management systems.
- Manage intake pipelines and ensure all information and documentation is complete and up to date.
- Assist with intake and pipeline reporting and tracking.
- Coordinate with attorneys, paralegals, and administrative staff to ensure a smooth transition from intake to case opening.
- Identify urgent or sensitive matters and escalate them appropriately.
- Help maintain and improve intake procedures and overall client experience.
- Handle confidential client information with professionalism and discretion.
Qualifications
Required. Applications that do not meet all four will not be reviewed.
- Fluent Turkish and English
- Authorized to work in the United States without visa sponsorship, now and in the future
- Able to work on-site in NYC five days per week. This is not a remote or hybrid role.
- Minimum two years of client-facing experience
Preferred
- Immigration law experience
- CRM / case management experience
- BlueDot experience
Compensation & Benefits
- $55,000 to $65,000 per year depending on experience
- Bonus potential
- Health insurance
- 401(k)
- Paid holidays
- Professional growth and development opportunities
- Collaborative and professional work environment
To Apply
Please submit your resume and a brief cover letter explaining your interest in the position to kulen@kulenlawfirm.com with the position title in the subject line.